PRIVACY POLICY

At FINCH, we prioritize your privacy and are committed to safeguarding your personal information. This Privacy Policy explains how we collect, use, and protect your data when you visit our website or engage with our services.

  1. Information We Collect
  • Personal Information: Name, email address, phone number, and other details you provide when making reservations, subscribing to our newsletter, or contacting us.
    • Usage Data: Information about your interaction with our website, including IP address, browser type, and pages visited.
    • Cookies: Small data files stored on your device to enhance your browsing experience.
    • Sensitive Information: We do not intentionally collect sensitive personal information unless explicitly provided by you for specific purposes (e.g., health or dietary requirements).
  1. How We Use Your Information
  • To process reservations and inquiries.
    • To send promotional emails about events, offers, or updates (with your consent).
    • To improve our website functionality and user experience.
    • To ensure compliance with legal obligations and protect against unauthorized access or misuse.
  1. Legal Basis for Processing

We process your data based on the following legal grounds:
• Your explicit consent (e.g., for marketing communications).
• Fulfillment of a contract (e.g., reservations or event services).
• Compliance with legal obligations.
• Legitimate interest in improving our services and ensuring security.

  1. Sharing Your Information

We do not sell, trade, or rent your personal information. However, we may share your data with:
• Trusted service providers to facilitate our services.
• Legal authorities if required by law.

  1. Retention Period

We retain your data only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

  1. Your Rights
  • Access and update your personal information.
    • Opt-out of marketing communications at any time.
    • Request the deletion of your data, subject to legal or regulatory requirements.
    • File a complaint with Thailand’s PDPA Committee if you believe your data rights have been violated.
  1. Data Security

We implement robust security measures to protect your data. However, no online system is completely secure, and we cannot guarantee absolute security.

  1. Third-Party Links

Our website may include links to external sites. We are not responsible for the privacy practices of these websites.

  1. Changes to This Policy

We reserve the right to update this Privacy Policy. Changes will be posted on this page with an updated effective date.

  1. Contact Us

For questions or concerns regarding this Privacy Policy, contact us at info@thefinchinternational.com.